General terms and conditions set standard transaction rules, for example for payment, delivery and disputes. The particular price and colour of an ordered item belong to the individual agreement. Dutch sellers do not universally have to use general terms, but statutory rules still apply.[1]
Inform the customer of the applicable terms before concluding the agreement. Do not use store conditions to remove statutory consumer rights. Retain the version associated with an order; the website's latest text does not automatically establish what was agreed previously.[1]
Content updated:
Sources
Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.