E-commerce glossary
From advertising costs to inventory management: look up a term or browse by topic. Each explanation links to sources and related concepts.
Term, abbreviation or synonym
0–9
- 3D Secure3DS
A
- A/B testingsplit testing
- ABC Analysis
- Acceptance quality limit (AQL)
- Acceptance Sampling
- Accessibilitya11y
- Accessorial Charges
- Account health
- Account takeoverATO
- Accounts payable
- Accounts receivable
- Accrual accounting
- Acquiring bankacquirer
- Active picking stock
- Ad auction
- Ad creative
- Ad fatigue
- Ad frequency
- Ad group
- Ad impression
- Ad placement
- Ad reach
- Ad Valorem Duty
- Advance payment
- Advance shipping noticeASN · advance shipment notice
- Advertising budget
- Advertising campaign
- Advertising cost of salesACoS
- Advertising cost per acquisition (CPA)CPA
- Affiliate marketing
- After-sales serviceAfter-Sale Service
- Air freight
- Air waybill
- Analytics event
- Anti-Dumping Duty
- Anti-money launderingAML
- Application programming interfaceAPI
- Arrival Notice
- Assisted conversion
- Assortment breadth
- Assortment depth
- Attribution
- Attribution model
- Attribution window
- Audience targeting
- Automated bidding
- Available to Promise (ATP)
- Average handling timeAHT
- Average order valueAOV
B
- Back Order
- Back-in-stock notification
- Balance sheet
- Barcode (machine-readable symbol)
- Batch numberlot number
- Batch Picking
- Bid
- Bid adjustment
- Bill of lading
- Bill of Material (BOM)
- Billable weight
- Blanket Purchase Order
- bol Retailer API
- Bonded Warehouse
- Bounce rate (analytics)
- Brand registry
- Break-even ACoS
- Break-even point
- Break-even price
- Broad match
- Budget pacing
- Bundle pricing
- Business-to-businessB2B
- Business-to-business-to-consumerB2B2C
- Business-to-consumerB2C
- Buy BoxFeatured offer · Uitgelicht aanbod
- Buy now pay laterBNPL
- Buyer persona
C
- Call to actionCTA
- Canonical URL
- Card scheme
- Card testing
- Card verification valueCVV · CVC
- Card-not-present transactionCNP
- Carrier
- Cart abandonment
- Cart recovery
- Cash accounting
- Cash Against Documents (CAD)
- Cash conversion cycleCCC
- Cash flow
- Cashback
- Catalog matching
- CE marking
- Certificate of origin
- Chargeback
- Chargeback representment
- Checkout
- Checkout abandonment
- CIFCost Insurance and Freight
- Circular economy
- Click-through rateCTR
- Client-side tracking
- Cohort analysis
- Commercial guarantee
- Commercial invoice
- Competitive analysis
- Competitor-based pricing
- Consent
- Consent management platformCMP
- Consignment selling
- Consumer-to-consumerC2C
- Content management systemCMS
- Content marketing
- Contribution margin
- Conversion
- Conversion rateCVR
- Conversion rate optimizationCRO
- Cookie
- Copyright
- Core Web Vitals
- Cost allocation
- Cost of goods soldCOGS
- Cost per clickCPC
- Cost per milleCPM
- Cost price
- Cost-plus pricing
- Counterfeit product
- Couponcoupon code
- Credit note
- Cross-border commercecross-border e-commerce
- Cross-docking
- Cross-selling
- CSV file
- Cumulative Layout ShiftCLS
- Customer acquisition costCAC
- Customer churn rate
- Customer complaint
- Customer effort scoreCES
- Customer journey
- Customer lifetime valueCLV · LTV
- Customer order cycle timeOrder cycle time
- Customer profitability
- Customer relationship managementCRM
- Customer retention rate
- Customer satisfaction scoreCSAT
- Customer segmentation
- Customer serviceCustomer support · Klantondersteuning
- Customs declaration
- Customs value
- Cycle counting
- Cycle stock
D
- Dangerous goods
- DAPDelivered at Place
- Data breach
- Data controller
- Data freshness
- Data latency
- Data minimization
- Data processing agreementDPA
- Data processor
- Data quality
- Data subject access requestDSAR
- Data-driven attribution
- Days inventory outstandingDIO
- Days of cover
- Days payable outstandingDPO
- Days sales outstandingDSO
- DDPDelivered Duty Paid
- Dead stock
- Deduplication
- Delivery promise
- Demand forecasting
- Demand seasonality
- Depreciation
- Design right
- Digital wallet
- Dimension
- Dimensional weightvolumetric weight
- Direct debit
- Direct-to-consumerD2C · DTC
- Discount percentage (retail)
- Display advertising
- Distance selling
- Double opt-in
- Dropshipping
- Dunning
- Duplicate listing
- Dynamic pricing
E
- E-commerceecommerce · electronic commerce
- Economic order quantityEOQ
- Electronic data interchangeEDI
- Electronic invoicinge-invoicing
- Email bounce
- Email deliverability
- Email marketing
- Email unsubscribe
- Engagement rate (web analytics)
- Enterprise resource planningERP
- EORI number
- EU declaration of conformity (EU DoC)DoC
- European Article Number (EAN)EAN
- Exact match
- Excess inventory
- Exclusive distribution
- Export license
- Extended producer responsibilityEPR · UPV
- EXWEx Works
F
- Faceted navigation
- Factory audit
- Failed delivery
- FCAFree Carrier
- Finished goods
- First contact resolutionFCR
- First expired first outFEFO
- First in first outFIFO
- First response timeFRT
- First-click attribution
- First-party data
- Fixed costs
- Flash sale
- FOBFree On Board
- Free shipping threshold
- Freight forwarder
- Friendly fraud
- Fulfillmentorder fulfillment
- Fulfillment by marketplace
- Fulfillment center
- Full container loadFCL
G
H
- Headless commerce
- Holdout group
- Hreflang
- HS codeHarmonized System code
I
- Image alt textalt-tekst
- Import duty
- Import One Stop ShopIOSS
- Import VAT
- Importer of recordIOR
- In-house fulfillment
- In-transit inventory
- Income statement
- Incoterms rules
- Incrementality
- Influencer marketing
- Input VAT
- Interaction to Next PaintINP
- Interchange fee
- Intra-community supply
- Inventory accuracy
- Inventory aging
- Inventory allocation
- Inventory control (warehouse operations)
- Inventory management
- Inventory reservation
- Inventory synchronization
- Inventory turnover
- Inventory valuation
- Inventory write-down
- Invoice
- Issuing bankissuer
J
- Just in timeJIT
K
L
- Landed cost
- Landing page
- Largest Contentful PaintLCP
- Last-click attribution
- Last-mile delivery
- Late shipment rate
- Lawful basis
- Lead time demand
- Less than container loadLCL
- List price
- Listing suppression
- Logistiek via bolLvb
- Long-tail assortment
- Long-tail keyword
- Lookalike audience
- Loss leader
- Loyalty points
- Loyalty program
- LTV-to-CAC ratioLTV:CAC
M
- Make to order
- Manual bidding
- Manufacturer part numberMPN
- Market research
- Market segmentation
- Market share
- Market validation
- Marketing automation
- Marketplace payout schedule
- Marketplace sales commissionReferral fee · Verkoopcommissie
- Markup
- Maximum selling-price limit
- Merchant account
- Metric
- Minimum advertised price (MAP)MAP
- Minimum order quantityMOQ
- Minimum selling-price limit
- Mobile commercem-commerce
- Multichannel retailmultichannel
- Multipack
N
O
- Ocean freight
- Offer ID
- Omnichannel retailomnichannel
- On-time deliveryOTD
- On-time in-fullOTIF
- One Stop ShopOSS
- Online marketplacemarketplace
- Operating cash flow
- Operating expensesOPEX
- Operational capacity
- Operational capacity planning
- Order cancellation rate
- Order cut-off timecut-off
- Order management systemOMS
- Order processing
- Order profitability
- Organic ranking
- Organic traffic
- Original design manufacturerODM
- Original equipment manufacturerOEM
- Overhead
- Overselling
P
- Packaging materials
- Packaging waste obligation
- Packing list
- Paid traffic
- Parent product (variant grouping)
- Pay per clickPPC
- Payment authorization
- Payment capturecapture
- Payment decline
- Payment gateway
- Payment link
- Payment processing fee
- Payment reconciliation
- Payment retry
- Payment service providerPSP
- Payment settlement
- Payout
- Penetration pricing
- Peppol
- Personal data
- Personalization
- Phrase match
- Pick and pack
- Picking
- Platform assortment restriction
- Platform fee
- Pre-shipment inspectionPSI
- Preorderpre-order
- Price discrimination
- Price elasticity of demand
- Price parity
- Price skimming
- Price war
- Print on demandPOD
- Privacy notice
- Private labeleigen merk
- Pro forma invoice
- Product attribute
- Product bundle
- Product category
- Product comparison
- Product condition (listing)
- Product data enrichment
- Product data feed
- Product description
- Product detail pagePDP
- Product differentiation
- Product image
- Product information managementPIM
- Product liability
- Product life cycle (market stages)
- Product listing
- Product listing pagePLP
- Product recall
- Product recommendation
- Product refurbishment
- Product research
- Product review
- Product sample
- Product sorting
- Product taxonomy
- Product title
- Product traceability
- Product variant
- Product-market fitPMF
- Promotional price
- Proof of deliveryPOD
- Psychological pricing
- Purchase frequency
- Purchase funnel
- Purchase orderPO
- Putaway
Q
R
- Recommended retail priceRRP · MSRP
- Recommercetweedehandsverkoop
- Recurring payment
- Redirect
- Reference price
- Referral program
- Refund
- Reorder pointROP
- Reorder quantity
- Repeat purchase rate
- Replenishment
- Repricingherprijzen
- Request for quotationRFQ
- Responsible economic operator
- Responsive design
- Retail
- Retail arbitrage
- Retargetingremarketing
- Retention period
- Return inspection
- Return merchandise authorizationRMA
- Return on ad spendROAS
- Return on investmentROI
- Return policy
- Return rate
- Return to senderRTS · RTO · Return to origin · Retour naar herkomst
- Return to vendor
- Returns management
- Reusable packaging management
- Revenue
- Revenue per visitorRPV
- Revenue recognition
- Reverse charge
- Reverse logistics
- RFM analysisrecency frequency monetary
- Rich product content
- Right of withdrawal
- Robots.txt
- Rolling reserve
S
- Safety stockbuffer stock · buffervoorraad · Buffer Stock
- Sales cannibalization
- Sales estimate
- Sales velocity
- Sample size
- Search demand
- Search engine marketingSEM
- Search engine optimizationSEO
- Search intent
- Search term
- Seasonality adjustment
- Selective distribution
- Self-service
- Seller account
- Seller performance
- Seller rating
- Seller verification
- Seller-fulfilled marketplace orders
- Selling price
- SEPA credit transfer
- Serial number
- Serial Shipping Container CodeSSCC
- Server-side tracking
- Service level agreement (SLA)SLA
- Service ticket
- Session
- Settlement report
- Shipment consolidation
- Shipment deconsolidation
- Shipping label
- Shopping cart
- Shrinkage
- Site search
- Size guide
- Social commerce
- Social proof
- Software as a serviceSaaS
- Sourcing
- Split shipment
- Sponsored brand
- Sponsored product
- Statistical significance
- Statutory guarantee
- Stock keeping unit (SKU)SKU
- Stockoutout of stock
- Stocktaking
- Store credit
- Strong customer authenticationSCA
- Structured data
- Subscription commerce
- Supplier due diligence
- Supplier quotation
- Supplier replenishment lead timeLead time
- Supply planning
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This reference was compiled with AI assistance from public sources. It provides general information, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.