A carrier transports goods by land, water or air. A freight forwarder organises transport and may use several carriers, so those roles are not automatically interchangeable.[1]
Establish both who performs the movement and who contracts with your business. If delay or damage occurs, that distinction helps direct the enquiry to the right party and identify the shipment records needed for investigation.
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Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.