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Track and trace

Track and trace monitors and records shipment movement from origin to destination. It provides observations and statuses; an estimated arrival is not proof of delivery.[1]

Check the latest scan time before interpreting status for a customer. No new scan does not automatically mean the parcel is stationary or lost. Link references to the correct shipment, particularly when one order contains several packages.

Content updated:

Sources

  1. Logistics Glossary - Inbound Logistics

Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.