No more checking by hand
Without Review Guard you go through your product pages yourself. Review Guard does it for you every day.
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Review Guard checks every day how many ratings per star your products have on bol.com. When a 1, 2 or 3-star rating is added, you see it in Zoloo, with the breakdown per star and what you can do.
Included from the Business plan, on by defaultView pricing
The basics
Review Guard watches your store's products on bol.com. When a product gets a new 1, 2 or 3-star rating, you get an alert in Zoloo. You choose the level: only 1 star, 1 and 2 stars, or 1 to 3 stars.
When a low rating disappears because it was removed or changed, you see that too. So you know how the ratings of each product change.
Why it matters
A low rating pulls down the average that shoppers see on your product on bol.com. The sooner you know, the sooner you can look into what happened.
Without Review Guard you go through your product pages yourself. Review Guard does it for you every day.
Each alert shows how many ratings per star were added and how the average moved, for example from 4.55 to 4.51.
Next to the alerts you see what you can do: read the review on bol.com and report it to bol Partnerservice if it breaks bol's rules.
Want to get a review removed? Read the guide: removing unfair reviews on bol.com
How it works
Review Guard shows up in Zoloo where you already work: in your alerts, on every product and on your dashboard.
Every new low rating in one list, with the product, the stars and the new average. Mark an alert as handled, or reopen it.
See per product how many ratings each star has, what changed and how the average moved over the last 90 days.
Every product has a Reviews tab with the breakdown, the average and all alerts for that product.
A badge in your product list shows which product got a new low rating.
Add Review Guard to your dashboard and see the latest alerts next to your other numbers.
Don't want a product watched? Exclude it. Your other products stay watched.
In a product's Reviews tab you see how many ratings each star has, how the average moved over the last 90 days and which alerts there were for that product. That is also where you switch Review Guard off for one product.
avg 4.51 · 89 reviews · last check 07:12
Alerts for this product
Good to know
bol.com only shares how many ratings each star has per product. So Zoloo does not see the text of a review or who wrote it. Zoloo cannot remove a review either: bol decides whether a reported review comes down.
Do others sell the same product? Ratings belong to the product, not the seller, so a low rating may come from another seller's customer.
Plans
Review Guard is on by default in Business and Enterprise. Your plan decides how many products Review Guard watches and whether you also get emails.
| What you get | Starter | Business | Enterprise |
|---|---|---|---|
| Review Guard | |||
| Watched products | Your 250 best sellers | All | |
| Alerts in Zoloo | |||
| Email alerts, daily at 08:00 or right after the check | Optional |
Get started
Create an account. The 14-day trial includes everything, Review Guard too.
Review Guard works with the products of your connected store and is on right away in Business and Enterprise.
Within a day every product has had its first check. It records how many ratings your products have now.
Choose whether you want an alert for only 1 star, for 1 and 2 stars, or for 1 to 3 stars.
Questions
You can check your product pages on bol.com yourself. Review Guard does it for you every day: it looks at how many ratings per star your products have and alerts you in Zoloo when a 1, 2 or 3-star rating is added.
Review Guard is a Zoloo feature that watches your products on bol.com. You get an alert for a new 1, 2 or 3-star rating, and also when a low rating disappears.
With Review Guard in Zoloo. It checks every day how many ratings per star your products have and alerts you to new low ratings. It is on by default in Business and Enterprise: Business watches your 250 best-selling products, Enterprise all your products. You can exclude any product you do not want watched.
At least once a day per watched product. Once it is on, every product has its first check within a day. From the next check on, you see new low ratings.
No. Zoloo cannot get reviews removed and does not see the text of a review. Is a review only about delivery, price or the seller, or does it contain links or abuse? Then you can report it to bol Partnerservice yourself.
No. bol.com only shares the number of ratings per star. So Zoloo does not see what a review says or who wrote it. Read the review on bol.com.
Yes, for a new 1, 2 or 3-star review, and you choose from which level. The alert shows in Zoloo. On Enterprise you can also switch on email alerts: a summary every morning at 08:00 when something changed, or right after the check that found the rating.
Review Guard is part of Business and Enterprise and is on by default there. Business watches your 250 best-selling products, with alerts in Zoloo. Enterprise watches all your products and can also email you. Starter does not include Review Guard.
Ratings belong to the product on bol.com, not to the seller. If others sell the same product, a low rating may come from another seller's customer. Review Guard shows with an alert whether you are the only seller.
Yes. You can try Zoloo free for 14 days, and the trial includes everything, Review Guard too.
Try Zoloo free for 14 days.
Included from the Business plan, on by defaultView pricing
This is the real Zoloo Review Guard screen, with a sample store on a Business plan. Mark an alert as handled, choose from how many stars you see alerts, open the breakdown per star, and exclude products or watch them again.
Watching 12 products on bol.com · last check 07:58
Zoloo only sees how many ratings per star a product has, not the text.
Do others sell this product too? Then a rating may also come from another seller's customer.