Return inspection assesses the condition of an item received back and determines its next processing route. Cleaning, repair, resale or recycling may follow.[1]
Keep customer resolution distinct from releasing inventory. Recording a return should not silently make damaged goods saleable again. Capture item identity, completeness and inspection findings so that the chosen disposition can be understood afterward.
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Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.