Operational capacity planning

Capacity planning determines the people, workstations, equipment and transport resources needed to handle an expected workload at the required time. It is the resource decision process; capacity itself is the amount of work the operation can handle.[1]

Translate a promotion forecast into orders, order lines and packing work. Adding pickers may achieve little if packing benches are the bottleneck. Plan each stage and check carrier collection arrangements before offering customers a more ambitious delivery promise.