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User experience

Also known as: UX

User experience encompasses a person's interactions with a company, product or service. An easy-to-use interface contributes to it but is not the entire experience.[1]

A shop may be pleasant to navigate yet disappoint through unclear delivery information or unsuitable products. Investigate the complete task and context. Improving the purchase button's colour cannot remedy missing compatibility information.

Content updated:

Sources

  1. The Definition of User Experience (UX) - Nielsen Norman Group

Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.