Return-to-vendor sends goods back to the supplier, for example after inspection rejects them. Unlike a consumer return, its destination is the supplier within the purchasing chain.[1]
Link the return to the original receipt and record whether replacement, repair or a credit is agreed. Dispatching the goods does not complete the financial resolution. Keep the outstanding supplier remedy visible until it is reconciled.
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Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.