A seller rating reflects customers' experience with a retailer. Bol customers can assess overall experience and aspects such as delivery or service. This differs from a product review and from an operationally measured service standard.[1]
Report the scale, review count and period alongside an average. An overall score can conceal different experiences within its components. Compare like-for-like methods: a recent reporting window and the entire review history do not necessarily yield the same result.
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Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.