Seller performance describes how a marketplace seller meets operational service standards, such as cancellation, delivery and customer-query handling. It differs from subjective customer ratings and overall account status.[1]
Investigate underlying orders when performance worsens. Logistics failures need different remedies from inaccurate product information. Use current platform definitions and reporting windows; an internally calculated percentage is not automatically the official performance measure.
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Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.