Late shipment rate measures missed dispatch or handover deadlines, not automatically late arrival. The event matters: bol documents a carrier handover scan for certain shipping methods.[1]
For an internal order-based measure, divide late-handover orders by all assessed orders in the same shipping cohort and period, multiplied by one hundred. Define exclusions and missing scans. Do not call this the official platform score if that platform measures items or another population.
Content updated:
Sources
Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.