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On-time delivery

Also known as: OTD

On-time delivery measures whether goods arrive by the agreed delivery date. A unit-based rate divides on-time units by all assessed units in the same delivery cohort, multiplied by one hundred. Carrier handover is a different measurement event.[1]

Define the promise, cohort, reporting period and treatment of missing delivery evidence. Bol's standard can assess delivery or handover differently by shipping method.[1] Do not reuse a platform score as a general delivery rate without checking. A parcel dispatched on time can still arrive late.

Content updated:

Sources

  1. Artikelen op tijd | Partnerplatform

Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.