Arranging shipping, LVB and returns on bol.com

You choose per product how you ship. You can ship yourself, use Verzenden via bol (VVB), where you ship yourself with shipping labels through bol, or choose Logistics via bol (LVB), where bol stores your stock, ships your orders and handles the returns.

With LVB, the dimensions bol measures decide your fee. So check those measurements, because a wrong measurement carries through to the costs of every unit you sell.

bol.com sets the return rules for customers, also for purchases from partners. Running out of stock or delivering late costs you performance and ranking, so good stock management is part of your logistics.

When you ship yourself or use VVB, you promise a delivery time yourself. Missing that promise counts against your performance, so pick a delivery time you can also keep in busy weeks.