Dunning is the organised follow-up of outstanding or failed payments, including reminders to update a payment method. For subscriptions, it can help recover unintended payment failure.[1] A payment-recovery message is distinct from a formal legal debt-collection step.
Before contacting someone, check whether the invoice remains unpaid or a payment is pending or already processed. An expired card calls for a different response from a disputed amount. Match messages to status and stop the sequence when the debt is settled. The concept itself specifies no legal deadlines or permitted collection charges.
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Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.