Start 14 days free14 days free

Call to action

Also known as: CTA

A call to action invites a visitor to take a specific next step, such as selecting a variant or checking out. It is often an action-labelled button. Its appearance, wording and availability should establish what activation will do.[1]

Name the actual action rather than merely saying Continue when the step confirms payment. If the shopper cannot proceed, explain the missing input. Evaluate more than clicks: a prominent button creating the wrong expectation can increase errors rather than improve the journey.

Content updated:

Sources

  1. Button States: Communicate Interaction - Nielsen Norman Group

Compiled with AI assistance using public sources. General explanation, not individual legal or tax advice. Describing a concept does not mean Zoloo offers it as a feature.